Our terms of service and refund policy. Please review them carefully.
Welcome to Top4SMM! These terms outline the rules for using our SMM panel services.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
Our services are intended for promoting your social media profiles and content as described. You agree not to use our services for any illegal or unauthorized purpose, including but not limited to promoting content that is hateful, defamatory, or infringes on copyright.
We reserve the right to refuse service to anyone for any reason at any time.
We strive to deliver services promptly as indicated in service descriptions (e.g., "Average Start Time"). However, delivery times are estimates and can be affected by social media platform updates, order volume, or other unforeseen circumstances. We do not guarantee instant delivery for all services.
While Top4SMM provides high-quality SMM services, we cannot guarantee specific engagement outcomes such as a precise number of likes, followers, views, comments, or overall virality. Social media engagement is influenced by many factors, including content quality, audience targeting, and platform algorithms, which are beyond our direct control.
We employ methods designed to be safe for your accounts. However, using SMM services inherently carries some risk, as social media platforms may update their terms or algorithms. You acknowledge that Top4SMM is not liable for any account suspension, content removal, or penalties imposed by social media platforms. It is your responsibility to use our services in a manner that aligns with the terms of service of the respective social media platforms.
Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue a service (or any part or content thereof) without notice at any time.
You are prohibited from using the site or its content for the following:
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
These Terms of Service shall be governed by and construed in accordance with the laws of our operating jurisdiction, without regard to its conflict of law provisions.
We want you to be satisfied with our services. Please review our refund policy below.
Refunds may be issued under the following circumstances:
Refunds will not be issued in the following cases:
To request a refund, please contact our support team through the panel's support ticket system. Include your order ID and a detailed description of the issue. Our team will review your request and respond within 24-48 hours.
Approved refunds will be credited to your Top4SMM wallet balance. In exceptional circumstances, refunds may be processed to your original payment method, subject to review and approval.
Refund requests are typically processed within 3-5 business days after approval. Refunds to external payment methods may take an additional 5-10 business days depending on your payment provider.